Affected services:

  • Search

Search Issues

Opened on Friday 3rd July 2020, last updated

Monitoring — We've provisioned new servers and are working through some smaller issues due to the new servers coming online. We've brought the system back online as these issues don't impact the greater application.

Posted by Nathan

Identified — We've found that the server has exhausted resources to allocate to refreshing the search index. We are in the process of provisioning new servers to spread the load.

Posted by Nathan

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Nathan