Affected services:

  • Search

Search issues

Opened on Saturday 20th February 2021, last updated

Resolved — The search is not fully operational again. Apologies for the disruption caused.

Posted by Nathan

Monitoring — We've completed the search repopulation and have brought the site back online. If you are still seeing the maintenance page then you will need to refresh your cache to force a reload. This page will guide you depending on what browser and OS you use: https://www.refreshyourcache.com/en/home/

Posted by Nathan

Identified — We're currently rebuilding the search index and hope to be back online shortly.

Posted by Nathan

Investigating — We are currently aware of search results not correctly being returned when searching for whole or partial words. This has resulted in a major issue with the search service which we are currently investigating

Posted by Nathan